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CREDIT CONTROLLER (PART TIME)
Location: Milton Keynes
Credit Controller
Reporting to: Head of Department - Client Accounts, MK
Post Location: Milton Keynes
Company Objective
To maximise returns for clients, report swiftly and accurately on performance and establish a “best in class” reputation for the business in its key market areas.
To deliver the company’s financial objectives and performance targets for each year.
Job Objective/Summary
Maximise the performance of a portfolio of properties through effective and accurate debt collection.
Ensure all performance targets are met whilst complying with contractual, legislative and client requirements.
Provide operational support to Accounts Manager and Portfolio/Property Manager as required.
Duties & Responsibilities
In accordance with the Procedures Manual (as amended from time to time):
• Manage the accounting processes to maximise rental income and provide accurate account details for tenants and clients.
• In line with set company and client procedures chase all debts to the agreed timescales ensuring the maximum amount of rental income is collected each period.
• To negotiate where appropriate payment plans and debt settlement in agreement with Portfolio/Property Manager/client.
• To instigate where necessary legal action, providing all relevant information for and managing the process with the nominated solicitors in conjunction with the Portfolio/Property Manager.
• Liaise with the portfolio administration team providing data and information to ensure that client and tenant/leaseholder accounts are maintained accurately and efficiently.
• Liaise on a regular basis with tenants, HB offices, Guarantors, client accounting team and external clients, assessing and resolving enquiries, queries and problems as they arise in a timely and effective manner.
• Collect and verify data and ensure that the property management system is accurately updated and that the notes system reflects action taken at all times.
• Assist the Portfolio/Property Manager in supplying accurate data for client reports in the required format as agreed.
• Refer all complaints to line manager on date of receipt and deal with in accordance with prescribed company procedures and timescales.
Essential requirements
Acceptable grades in English and Maths (grade C or above)
Accounts experience
Basic PC skills, Excel and Word
Good communication skills both verbal and written
Methodical in approaching issues. Flexible and able to work unsupervised
Desirable requirements
Accounts qualification
Credit Control experience
Knowledge of APB or QUBE
Additional Information
Permanent role
20 hours per week (Mon-Fri 9.00am-1.00pm)
If you would like to apply for this role, please download the application form. In order to be considered for the role, your completed application form should arrive by no later than Monday 26th July 2010.
Please note that we do not accept CVs. If you have any questions about the role or have any technical difficulties with the application process, please contact Adnan Hassan Khan on 01908 633941 or via email adnan.hassan-khan@touchstonecps.co.uk Thank you for your interest in the Paladin Group.


